Wescom Resources Group Sees Continued Rise in Bill Pay Usage
9/21/2009
Wescom Resources Group (WRG), a provider of technology solutions for credit unions, today announced that since last year, it has enjoyed a more than 50% increase in use of its electronic MemberEdge Bill Pay solution. Since 2005, year-to-year growth rates for the product continue to rise.
Several factors contribute to this increasing growth. Tim Dolan, president of WRG, states, “WRG’s cooperative credit union model enables us to offer some of the lowest Bill Pay pricing plans in the industry. With today’s tight economy, this has been a big factor in helping us win several large contracts recently. Plus, we’ve built a critical mass that is getting the attention of large payees and providers.”
WRG continues to focus closely on every new client and conversion. “When we bring a new credit union on board, we spend a lot of time helping them communicate closely with their members and positioning the benefits of the change.” WRG also aggressively seeks to establish electronic relationships with local high-volume billers that may get passed over by national providers.
“We are delighted with WRG’s electronic Bill Pay service. It has enabled us to aggressively grow this channel across our member base with little concern for the back-end costs. In addition, the Bill Pay support provided by WRG to both our members and our staff is consistently top-notch,” declares Jay Reed, Vice President, Information Systems at Service 1st Federal Credit Union ($147 Million, 18,467 members, Danville, Penn).
Recently, WRG has implemented enhancements to its bill pay solution, including a “least cost routing” system that further increases electronic payment percentages above traditional limits. More enhancements are underway. Interested credit unions can obtain information about MemberEdge Bill Pay by visiting our website at www.wescomresources.com or sending a message to wrgsales@wescom.org. WRG is delivering an informational webinar on MemberEdge Bill Pay on October 6th. Credit unions can register by clicking the technology webinar link on the home page.
About Wescom Resources Group
Backed by Wescom Credit Union, one of the nation’s largest credit unions, with $3.0 billion in assets and serving more than 300,000 members, Wescom Resources Group provides credit unions with advanced technology solutions that increase their competitive edge. With over 240 credit union clients, WRG is a leader in innovative technologies for the credit union industry. Through its MemberEdgeTM Online Banking suite, WRG offers an integrated online banking solution with electronic Bill Pay, Remote Deposit, eAlerts, Multi-Factor Authentication, Member-Directed ACH, online account opening and more. Other WRG products include Automated Lending, New Member Application, and CUNA Loanliner. Our Services division provides credit union merger consulting, custom programming, system efficiency studies and consulting services. We also offer the most robust Episys-based Service Bureau processing solution in the industry. WRG provides credit unions with innovations that enhance their ability to serve members, reduce costs, and streamline internal operations. For more information, visit www.wescomresources.com.