Event Detail

Baxter Credit Union Uses Wescom Resources Group’s CU Integrator Solution To Simplify Systems Integration

4/19/2005

Baxter Credit Union has selected Wescom Resources Group’s (WRG) CU Integrator development interface to streamline its technology integration. CU Integrator will facilitate the transfer of information between the Symitar host system and Baxter’s custom Internet banking solution. The improved interface will allow Vernon Hills, Ill.-based Baxter ($969 million in assets, 117,962 members) to easily enhance its self-service products.

In addition to using Internet banking, the credit union will use CU Integrator as “middleware” to communicate with other installed user interfaces, such as its home equity document retrieval system, repair coverage application, telephone system “screen pop” and ATM locator for members.

“CU Integrator is a key component to enhancing our application communications in and out of Symitar via SymConnect,” said Jeff Johnson, vice president of MIS for Baxter. “It falls in line with our overall strategy of doing a better job of integrating applications internally with third party vendors.”

SymConnectTM is Symitar’s application programming interface.

According to Johnson, one of the credit union’s goals with CU Integrator is to push a greater amount of account information to its members through self-service channels such as the Internet, ATMs, and kiosks. The pushed data will include everything from simple inquiries or loan applications to adding shares or ordering insurance.

“Accomplishing this goal should be significantly easier with the use of CU Integrator,” Johnson added. “Anything members can do by calling or visiting a branch, we want to provide via the Internet. And we feel that WRG’s CU Integrator can help us greatly in this area.”

“CU Integrator’s ability to eliminate roadblocks in the programming process will allow more and more credit unions, like Baxter, to achieve their goal of providing the technology services their members desire,” said Kevin Sarber, president of Wescom Resources Group. “More importantly, credit unions will be able to accomplish these tasks on their own, delivering valuable products and services to their members in a timely, cost effective manner. CU Integrator simply makes it easier for credit unions to produce more products inhouse.”

About CU Integrator
CU Integrator provides a stable, efficient, and standard integration layer that enhances interfacing to Symitar’s Episys™ system. CU Integrator includes a powerful SDK, which can be used in conjunction with best-ofbreed development environments, such as Microsoft Visual Studio .Net, to produce robust Windows®, Intranet, or Internet applications that easily integrate to Episys.

CU Integrator also mitigates the previous requirement to retain individuals with knowledge and expertise of native, proprietary languages. The SDK allows credit unions to reach into a vast new market of programming talent that was previously unavailable due to the dependency of host proprietary languages.

About Wescom Resources Group
Backed by Wescom Credit Union, one of the nation’s largest credit unions with nearly $3 billion in assets and 234,000 members, Wescom Resources Group provides credit unions with reliable, competitive and timely software solutions and services. Services provided include Symitar (Episys™) Hosted Service Bureau Processing, ATM Deposit Balancing, Item Processing and Disaster Recovery Services. Software Solutions include Home Banking & BillPay, Automated Lending Solution, eStatements, eAlerts, Online Membership Application, and more. WRG provides credit unions with all the benefits of today’s technology, leaving financial institutions free to focus on their core financial offerings. For more information, visit: http://www.wescomresources.com.